SACKO Support Helpdesk

Internet Phone (VoIP) 10

• Can I call 000 from my Internet Phone (VoIP) service?
• Can I make a call with a Internet Phone (VoIP) service through my laptop?
• Can I move my current telephone number to SACKO’s Internet Phone (VoIP) service?
• Can we have a temp greeting for public holidays?
• Do I get charged for incoming calls?

View all 10

Landlines (PSTN) 3

• Is there a minimum monthly charge?
• What are the rates for regional customers?
• When is the best time to ring an STD number?

Inbound Numbers (1300/1800) 4

• Does it cost us when some one calls our 1300/1800 number?
• What 1300/1800 numbers are available for my new Inbound service?
• What does it cost customers to call a inbound number?
• Why should I purchase an Inbound number?

Mobiles (GSM and 4G) 6

• Can I keep my mobile phone number when transferring to SACKO?
• Change time before diverting to voicemail (Telstra mobile)
• Does SACKO have a pre-paid service?
• How can I access my voicemail?
• What mobile networks does SACKO use for mobile services?

View all 6