Internet Phone (VoIP)

Can I call 000 from my Internet Phone (VoIP) service?
No unfortunately due to the nature of our Internet Phone (VoIP) service you can’t currently call 000.
Wed, 11 Jun, 2014 at 11:04 AM
Can I make a call with a Internet Phone (VoIP) service through my laptop?
Yes you can use what we call a Intetner Phone (VoIP) Softphone to make the call. Please contact your local IT Specialist for a copy of the software.
Wed, 11 Jun, 2014 at 11:05 AM
Can I move my current telephone number to SACKO’s Internet Phone (VoIP) service?
If you are worried about missing a call on your Internet Phone (VoIP) number/phone you can simply forward calls to other numbers when you’re out of the offi...
Wed, 11 Jun, 2014 at 11:06 AM
Can we have a temp greeting for public holidays?
Yes if you have a business Internet Phone (VoIP) service with us it is possible to setup a temp greeting so on public holidays when you business is closed y...
Wed, 11 Jun, 2014 at 11:07 AM
Do I get charged for incoming calls?
No just like your normal home phone or mobile you don’t get charged for incoming calls.
Wed, 11 Jun, 2014 at 11:07 AM
How do I check my Internet Phone (VoIP) voice mail?
You can check your voicemail: 1. On your IP Phone (e.g. Yealink) If you have a message waiting you can press the MESSAGE button to access the voicema...
Wed, 24 Aug, 2016 at 1:40 PM
How do I enable call forwarding on my Internet Phone (VoIP) service?
If you are worried about missing a call on your Internet Phone (VoIP) number/phone you can forward incoming calls to other numbers when you’re out of the ...
Wed, 24 Aug, 2016 at 1:49 PM
How do I make a Internet Phone (VoIP) call?
Depending on the type of call you are making it will determine what you need to do when making a call. Below you will find the instructions for each type of...
Wed, 11 Jun, 2014 at 11:08 AM
What codecs are supported?
We support a wide range of codes including the following: G729  G711a  C711u
Wed, 11 Jun, 2014 at 11:09 AM
When calling International Numbers it asks me to enter a password?
All you simply need to do is enter 0011 as the password and then press the # key. This is in place to help secure your Internet Phone (VoIP) servic...
Wed, 11 Jun, 2014 at 11:09 AM